Fulfillment Policy

1. Scope of Services

Our CPA firm provides professional services, including tax planning, outsourced accounting, fractional CFO services, and business valuation.

Each service engagement is tailored to meet the client’s unique needs, as detailed in our engagement agreement.


2. Service Timeline and Delivery

Upon completion of the engagement agreement, we’ll establish a clear timeline for deliverables.

Specific timelines for services (like tax filings or monthly financial statements) will be communicated and documented.

If there are any changes to timelines, we’ll keep you informed with regular updates.


3. Client Responsibilities

Clients are responsible for providing necessary documents and information within the requested timeframe to allow for accurate and timely fulfillment.

Delays in receiving this information may impact our ability to meet agreed timelines.


4. Quality Standards

Our firm upholds high professional standards and quality control practices to ensure accuracy and compliance with all deliverables.

Our team is trained in the latest tax laws, accounting standards, and best practices to ensure our services meet both regulatory and client expectations.


5. Refunds and Statisfaction Guarantee

If you’re not fully satisfied with our service, please let us know. We’ll review the work performed and consider adjustments as needed.

We handle refunds on a case-by-case basis, with a focus on fairness and understanding your unique situation. Each request will be reviewed with care.


6. Customer Support and Communication

We prioritize responsive client communication. You can reach us at sales@meilinger.us or by phone at 864-385-2507 for any questions or support.

Our team will respond within 1-2 business days to address inquiries and ensure you receive timely assistance.